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Chatbot Names: How to Pick a Good Name for Your Bot

chatbot names

A chatbot should have a good script to develop the conversation with customers. Online business owners should also make sure that a chatbot’s name should not confuse their customers. If you can relate a chatbot name to a business objective, that is also an effective idea.

Fancy names only make it more difficult for users to remember or find. Easy-to-remember names are more likely to strike a chord with people. However, the narrow line between unusual and challenging, eccentric and obvious, must be respected.

And if you did, you must have noticed that these chatbots have unique, sometimes quirky names. If there is one thing that the COVID-19 pandemic taught us over the last two years, it’s that chatbots are an indispensable communication channel for businesses across industries. Names designed to be memorable and relatable encourage more customers to interact with your chatbot, and your teams to create positive associations. Since you can name your customer support chatbot whatever you like, deciding what to call it can be a daunting task. We’ve seen AI assistants called everything from Shockwave to Suiii and Vic to Vee. The same is true for e-commerce chatbots, which may be used to answer client questions, collect orders, and even provide product information.

Great Tips for Picking a Name for Your Chatbot

For a playful or innovative brand, consider a whimsical, creative chatbot name. This is one of the rare instances where you can mold someone else’s personality. At Kommunicate, we are envisioning a world-beating customer support solution to empower the new era of customer support.

Using cool bot names will significantly impact chatbot engagement rates, especially if your business has a young or trend-focused audience base. Industries like fashion, beauty, music, gaming, and technology require names that add a modern touch to customer engagement. Detailed customer personas that reflect the unique characteristics of your target audience help create highly effective chatbot names. To make things easier, we’ve collected 365+ unique chatbot names for different categories and industries. Also, read some of the most useful tips on how to pick a name that best fits your unique business needs.

But, if your business prioritizes factors like trust, reliability, and credibility, then opt for conventional names. A chatbot serves as the initial point of contact for your website visitors. It can be used to offer round-the-clock assistance or irresistible discounts to reduce cart abandonment.

People unconsciously create a mental image, a fact that can help you control how your chatbot is perceived by users and to manage user expectations. User experience is key to a successful bot and this can be offered through simple but effective visual interfaces. You also want to have the option of building different conversation scenarios to meet the various roles and functions of your bots. By using a chatbot builder that offers powerful features, you can rest assured your bot will perform as it should. If your chatbot is at the forefront of your business whenever a customer chooses to engage with your product or service, you want it to make an impact.

Bot Name Generator – here’s a free tool to generate names for your chatbot

And if your bot has a cold or generic name, customers might not like it and it may dilute their experience to some extent. Make your customer communication smarter with our AI chatbot. Chatbots may assist businesses with various tasks, including automating internal procedures and optimizing commercial operations. You can use them to facilitate speedy messaging transactions or information access for your clients.

What’s a good robot name?

  • Cortexa.
  • Zenon Pulse.
  • Cyberion Spark.
  • Dynamo Vex.
  • Nexis Prime.
  • Shadow Synth.
  • Vortex Titan.
  • Echo Nova.

Fictional characters’ names are also a few of the effective ways to provide an intriguing name for your chatbot. When you are implementing your chatbot on the technical website, you can choose a tech name for your chatbot to highlight your business. Another method of choosing a chatbot name is finding a relation between the name of your chatbot and business objectives. I’m Pat Walls and I created Starter Story – a website dedicated to helping people start businesses.

If your chatbot is going to act like a store representative in the online store, then choosing a human name is the best idea. Your online shoppers will converse with chatbots like talking with a sales rep and receive an immediate solution to their problems. Humans are becoming comfortable building relationships with chatbots. Maybe even more comfortable than with other humans—after all, we know the bot is just there to help. Many people talk to their robot vacuum cleaners and use Siri or Alexa as often as they use other tools. Some even ask their bots existential questions, interfere with their programming, or consider them a “safe” friend.

From ChatGPT to Perplexity: Why the names of AI chatbots matter

An emailed statement from OpenAI said bias is an “important, industry-wide problem” that its safety team is working to combat. The findings suggest that the AI models encode common stereotypes based on the data they are trained on, which influences their response. But the way those technologies are introduced to consumers will also mold that arc and help determine where it lands. Let us hope that place is as pro-human as the branding seems to promise.

The chatbot industry has been specifically male-dominated in past decades, as evidenced by the names that have already been taken on various social media platforms. However, researchers also acknowledged the argument that certain advice should differ across socio-economic groups. Once you have a clearer picture of what your bot’s role is, you can imagine what it would look like and come up with an appropriate name. Knowing your bot’s role will also define the type of audience your chatbot will be engaging with. This will help you decide if the name should be fun, professional, or even wacky. Though the engine is technically called Perplexity Ask, users don’t see that on the homepage.

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It’s important to name your bot to make it more personal and encourage visitors to click on the chat. A name can instantly make the chatbot more approachable and more human. This, in turn, can help to create a bond between your visitor and the chatbot. Also, avoid making your company’s chatbot name so unique that no one has ever heard of it.

Don’t limit yourself to human names but come up with options in several different categories, from functional names—like Quizbot—to whimsical names. This isn’t an exercise limited to the C-suite and marketing teams either. Your front-line customer service team may have a good read about what your customers will respond to and can be another resource for suggesting chatbot name ideas. Since they often sound familiar and approachable, they can help us establish a relationship with the chatbot and feel at ease right from the start. Generally, human names can be used for any industry or use case, offering you quite a lot of freedom. As a result, users might not get it that there’s a chatbot behind Eve (published by Yello on Messenger) or Lucy Abbot (HR bot on Slack).

This list is by no means exhaustive, given the small size and sample it carries. Beyond that, you can search the web and find a more detailed list somewhere that may carry good bot name ideas for different industries as well. Your bot is there to help customers, not to confuse or fool them. So, you have to make sure the chatbot is able to respond quickly, and to every type of question.

It also starts the conversation with positive associations of your brand. Your natural language bot can represent that your company is a cool place to do business with. Good bot names can go a long way in making your bot experience more memorable and personal for your users.

You don’t want to make customers think you’re affiliated with these companies or stay unoriginal in their eyes. It’s true that people have different expectations when talking to an ecommerce bot and a healthcare virtual assistant. But don’t try to fool your visitors into Chat GPT believing that they’re speaking to a human agent. When your chatbot has a name of a person, it should introduce itself as a bot when greeting the potential client. Creative names can have an interesting backstory and represent a great future ahead for your brand.

Customers having a conversation with a bot want to feel heard. But, they also want to feel comfortable and for many people talking with a bot may feel weird. In a branding sense, this name succeeds in many ways that ChatGPT fails.

To me, names such as Melody or Concierge seem rather randomly picked as they tend to evoke wrong associations. I’d rather expect a music-related service behind Melody and not a medical chatbot as is the case. Thus, make sure your chatbot name conveys the right connotations and does not mislead users.

Splayed across the top is simply the word Perplexity, which functionally serves as a name for both the product and the company. Banking chatbots are increasingly gaining prominence as they offer an array of benefits to both banks and customers alike. Thanks to Reve Chatbot builder, chatbot customization is an easy job as you can change virtually every aspect of the bot and make it look relatable for customers.

Online shoppers will not feel like they are talking to a robot and getting a mechanical response when their chatbot is humanized. However, you may not know the best way to humanize your chatbot and make your website visitors feel like talking to a human. Additionally, we provide you with a free business name generator with an instant domain availability check to help you find a custom name for your chatbot software. Gender is powerfully in the forefront of customers’ social concerns, as are racial and other cultural considerations.

You can foun additiona information about ai customer service and artificial intelligence and NLP. Shipping companies Marfin Management, C Transport Maritime, Trans Sea Transport and BW Epic Kosan have all begun the process of ingesting and mapping their data with Complexio. Search discovery is crucial for the visibility of your Chatbot. It’s important to study and research keywords relevant to your bot’s niche, topic, or category to ensure that users can easily find your Chatbot when they need it. We’re Soocial, a leading branding agency with a passion for creating memorable names and internationally-renowned brands. Since our launch, we’ve worked on more than 1,000 projects for clients around the world.

You have defined its roles, functions, and purpose in a way to serve your vision. Worse still, this may escalate into a heightened customer experience that your bot might not meet. You’d be making a mistake if you ignored the fact your bot might create some kind of ambiguity for customers. There is however a big problem – most AI bots sound less human and more robotic, which often mars the fun of conversations. For other similar ideas, read our post on 8 Steps to Build a Successful Chatbot Strategy. This does not mean bots with robotic or symbolic names won’t get the job done.

In fact, chatbots are one of the fastest growing brand communications channels. The market size of chatbots has increased by 92% over the last few years. You could incentivise the task to make it interesting, offering a prize for the best suggestions and to generate excitement around the task.

Customers may be kind and even conversational with a bot, but they’ll get annoyed and leave if they are misled into thinking that they’re chatting with a person. Good names provide an identity, which in turn helps to generate significant associations. To reduce that resistance, one key thing you can do is give your website chatbot a really cool name. Remember, emotions are a key aspect to consider when naming a chatbot. And this is why it is important to clearly define the functionalities of your bot.

AI-powered No-Code chatbot maker with live chat plugin & ChatGPT integration. To make the most of your chatbot, keep things transparent and make it easy for your website or app users to reach customer support or sales reps when they feel the need. Giving your bot a name enables your customers to feel more at ease with using it.

These automated characters can converse fairly well with human users, and that helps businesses engage new customers at a low cost. The hardest part of your chatbot journey need not be building your chatbot. Naming your chatbot can be tricky too when you are starting out. However, with a little bit of inspiration and a lot of brainstorming, you can come up with interesting bot names in no time at all.

Bonding and connection are paramount when making a bot interaction feel more natural and personal. However, when choosing gendered and neutral names, you must keep your target audience in mind. It is because while gendered names create a more personal connection with users, they may also reinforce gender stereotypes in some cultures or regions. You most likely built your customer persona in the earlier stages of your business.

For example, ‘Oliver’ is a good name because it’s short and easy to pronounce. Focus on the amount of empathy, sense of humor, and other traits to define its personality. A healthcare chatbot can have different use-cases such as collecting patient information, setting appointment reminders, assessing symptoms, and more. Chatbots are quickly being displaced by more advanced AI assistants like ours, and “bot” can have negative connotations with spammers and trolls across all digital channels.

What to call the chatbot

Consider creating a dedicated day for brainstorming with your support teams to come up with a list of names. You can turn the brainstorming session into a competition if you like, incentivising participation and generating excitement. You could also involve your customers by running a competition to gather name suggestions, gaining valuable insights into their perception of your brand. Or create a shortlist of names you like and ask the public to vote for their favourite. Internally, the AI chatbot helped Stena Line teams with cost-analysis systems. Building your chatbot need not be the most difficult step in your chatbot journey.

Different bot names represent different characteristics, so make sure your chatbot represents your brand. Remember that people have different expectations from a retail customer service bot than from a banking virtual assistant bot. One can be cute and playful while the other should be more serious and professional. That’s why you should understand the chatbot’s role before you decide on how to name it.

You have the perfect chatbot name, but do you have the right ecommerce chatbot solution? The best ecommerce chatbots reduce support costs, resolve complaints and offer 24/7 support to your customers. A chatbot name will give your bot a level of humanization necessary for users to interact with it. If you go into the supermarket and see the self-checkout line empty, it’s because people prefer human interaction. Uncommon names spark curiosity and capture the attention of website visitors.

The mood you set for a chatbot should complement your brand and broadcast the vision of how the pain point should be solved. That is how people fall in love with brands – when they feel they found exactly what they were looking for. Look through the types of names in this article and pick the right one for your business.

Human conversations with bots are based on the chatbot’s personality, so make sure your one is welcoming and has a friendly name that fits. The rise of chatbots has caused a boom in the conversational marketing world. The users are flocking to these conversational platforms, leaving businesses at a bottleneck. Now that you know the kinds of bots there are out there and why a bot name can be useful, it’s time to get down to business.

Quick Tips for Picking a Chatbot Name

Your business name is one of the single most important pieces to starting a business. To help combat climate change, many companies are setting science-based emissions reduction targets. Learn more about these efforts and the impact they can have on the planet. But, you’ll notice that there are some features missing, such as the inability to segment users and no A/B testing. All of your data is processed and hosted on the ChatBot platform, ensuring that your data is secured.

chatbot names

If you use Google Analytics or something similar, you can use the platform to learn who your audience is and key data about them. You may have different names for certain audience profiles and personas, allowing for a high level of customization and personalization. It wouldn’t make much sense to name your bot “AnswerGuru” if it could only offer item refunds. The purpose for your bot will help make it much easier to determine what name you’ll give it, but it’s just the first step in our five-step process. This list of chatbots is a general overview of notable chatbot applications and web interfaces.

That said, the Frenchness of Claude might make it feel less approachable to some users (especially if how you say it rhymes with “road”). And, more broadly, there’s the question of whether these names are too human. Aurally and visually, it’s all angles (versus a lyrical name like Alexa). Most users couldn’t tell you what GPT stands for, much less what a “generative pretrained transformer” is or does.

To establish a stronger connection with this audience, you might consider using names inspired by popular movies, songs, or comic books that resonate with them. When customers first interact with your chatbot, they form an impression of your brand. Depending on your brand voice, it also sets a tone that might vary between friendly, formal, or humorous. Giving your chatbot a name helps customers understand who they’re interacting with. Remember, humanizing the chatbot-visitor interaction doesn’t mean pretending it’s a human agent, as that can harm customer trust. Today’s customers want to feel special and connected to your brand.

  • At Kommunicate, we are envisioning a world-beating customer support solution to empower the new era of customer support.
  • However, there are some drawbacks to using a neutral name for chatbots.
  • That makes it an apt company name for insiders, including recruits.
  • Austin praised Martell’s work in the role over the two years that he led CDAO.
  • Both this month and last, gatherings known as admitted student days were canceled.

Finding the right name is also key to keeping your bot relevant with your brand. Robotic names are better for avoiding confusion during conversations. But, if you follow through with the abovementioned tips https://chat.openai.com/ when using a human name then you should avoid ambiguity. However, research has also shown that feminine AI is a more popular trend compared to using male attributes and this applies to chatbots as well.

Names such as “Inga” or “Kian” from the examples above create additional value because they relate to the company behind them. Make sure your chatbot is able to respond adequately and when it can’t, it can direct your customer to live chat. Take advantage of trigger keyword features so your chatbot conversation is supportive while generating leads and converting sales.

Is the chatbot name focused on your business or your passion? If it’s designed to elevate your brand, it should be reflected in the name of the chatbot. Whether you’re building an automated chatbot for your business or creating a fun project, you have to come up with an attractive name. In many cases, they don’t even want to wait for a chatbot to finish its chit-chat before getting down to business. That’s why you need an eye-catching name for your chatbot that can make it stand out among the crowd of competitors. There are a number of factors you need to consider before deciding on a suitable bot name.

Delta announces name of city website’s new AI chatbot – North Delta Reporter

Delta announces name of city website’s new AI chatbot.

Posted: Fri, 07 Jun 2024 20:23:00 GMT [source]

This is how you can customize the bot’s personality, find a good bot name, and choose its tone, style, and language. However, if the bot has a catchy or unique name, it will make your customer service team feel more friendly and easily approachable. Chatbot names instantly provide users with information about what to expect from your chatbot.

All of these lenses must be considered when naming your chatbot. You want your bot to be representative of your organization, but also sensitive to the needs of your customers, whoever and wherever they are. Each of these names reflects not only a character but the function the bot is supposed to serve.

A catchy chatbot name is a great way to grab their attention and make them curious. But choosing the right name can be challenging, considering the vast number of options available. Our BotsCrew chatbot expert will provide a free consultation on chatbot personality to help you achieve conversational excellence. For example, the Bank of America created a bot Erica, a simple financial virtual assistant, and focused its personality on being helpful and informative. When you pick up a few options, take a look if these names are not used among your competitors or are not brand names for some businesses.

Down below is a list of the best bot names for various industries. A 2021 survey shows that around 34.43% of people prefer a female virtual assistant like Alexa, Siri, Cortana, or Google Assistant. When choosing a name for your chatbot, you have two options – gendered or neutral. Setting up the chatbot name is relatively easy when you use industry-leading software like ProProfs Chat.

After all, using a straight-up people-name comes with disquieting implications, like the idea that a bot will exhibit human qualities. Sure, that’s cool when it comes to being personable, but humans are also known for free will, selfishness, murder, etc. The idea that the AI bots will be “just like us” is among the scariest scenarios, in some ways.

chatbot names

Unlike company names, many functional names additionally describe the chatbot’s purpose. It’s not difficult to guess what the Stanford University QuizBot does or what the WHO Health Alert chatbot is for. Consider, however, that purely descriptive functional names can come across as chatbot names dry and not very engaging. Although they might not add much to the chatbot’s personality, they can be well suited to its specific use case. You won’t turn to the WHO chatbot for some chit chat but to get important health updates or warnings on the current Corona health situation.

Customers who are unaware might attribute the chatbot’s inability to resolve complex issues to a human operator’s failure. This can result in consumer frustration and a higher churn rate. It’s crucial to be transparent with your visitors and let them know upfront that they are interacting with a chatbot, not a live chat operator. The ProProfs Live Chat Editorial Team is a diverse group of professionals passionate about customer support and engagement. We update you on the latest trends, dive into technical topics, and offer insights to elevate your business.

Industry-specific names such as “HealthBot,” “TravelBot,” or “TechSage” establish your chatbot as a capable and valuable resource to visitors. A chatbot name can be a canvas where you put the personality that you want. It’s especially a good choice for bots that will educate or train. A real name will create an image of an actual digital assistant and help users engage with it easier. Just like with the catchy and creative names, a cool bot name encourages the user to click on the chat.

  • Another method of choosing a chatbot name is finding a relation between the name of your chatbot and business objectives.
  • Make your bot approachable, so that users won’t hesitate to jump into the chat.
  • Creating the right name for your chatbot can help you build brand awareness and enhance your customer experience.

And to represent your brand and make people remember it, you need a catchy bot name. By integrating this data into your naming strategy, you can craft domain names that not only capture attention but also fit in with contemporary dialogues. It’s a way of ensuring that your brand’s online identity is not just heard but actively participates in the global conversation.

What are the 4 types of chatbots?

  • Rule-based chatbots. These are akin to the foundational building blocks of a corporate strategy—consistent and reliable.
  • Keyword recognition-based chatbots.
  • Menu-based chatbots.
  • Contextual chatbots (Intelligent chatbots)
  • Hybrid chatbots.
  • Voice-enabled chatbots.

We all know what happened with the Boaty McBoatface public vote, but you don’t have to take it that far unless you want the PR. Simply pull together a shortlist of potential chatbot names you like best and ask people to vote from those. You can run a poll for free using Survey Monkey, LinkedIn, Instagram, Facebook, WhatsApp and/or any other channel you choose. Running a competition for customers is another fail-proof way of getting them engaged ― who knows what they’ll come up with. At the same time, you get real insight into how they experience your brand or how they feel about it, so it’s a win-win situation. It’s a great teaser for the launch of your AI chatbot too, and helps customers feel familiar with it right from the off.

Tidio is simple to install and has a visual builder, allowing you to create an advanced bot with no coding experience. ChatBot’s AI resolves 80% of queries, saving time and improving the customer experience. See how your new chatbot name looks on one of our 150,000+ premium logo. It presents a golden opportunity to leave a lasting impression and foster unwavering customer loyalty. Adding a catchy and engaging welcome message with an uncommon name will definitely keep your visitors engaged. So far in the blog, most of the names you read strike out in an appealing way to capture the attention of young audiences.

Why name your chatbot?

Naming your chatbot provides your bot with a name that: gives your customers something they can refer to like they do with humans, reinforces the bot's identity, promotes a sense of a real conversation.

What’s a good robot name?

  • Cortexa.
  • Zenon Pulse.
  • Cyberion Spark.
  • Dynamo Vex.
  • Nexis Prime.
  • Shadow Synth.
  • Vortex Titan.
  • Echo Nova.

How do I name a Discord bot?

After selecting the application you wish to rename, you should be on the “General Information” submenu. Towards the top portion of the page there should be an entry field titled “NAME.” Simply update the name there and save your changes. And that's it!

What are the 4 types of chatbots?

  • Rule-based chatbots. These are akin to the foundational building blocks of a corporate strategy—consistent and reliable.
  • Keyword recognition-based chatbots.
  • Menu-based chatbots.
  • Contextual chatbots (Intelligent chatbots)
  • Hybrid chatbots.
  • Voice-enabled chatbots.

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